FAQ – Tatpiqy

Do you have Questions?

We believe that asking the right questions is the gateway to uncovering new insights and expanding our understanding of the world. Whether you're seeking information, exploring ideas, or simply curious about a topic, we're here to provide answers and spark meaningful discussions. Our team of experts is ready to assist you in your quest for knowledge, so don't hesitate to ask any question that comes to mind. No inquiry is too big or too small, as we're dedicated to fostering a community that values curiosity and lifelong learning. So go ahead, dive into the realm of questions, and let's embark on a journey of discovery together!"

Payment gateways, specifically PayPal, will be activated to receive transfers from abroad, just like Thawani, and will you link them to the bank account?

We do not recommend Paypal because their interest rate is too high. Better for you, Thawani, their percentage is very small, but Thawani opens for you to the Gulf countries only.

Can I ship inside and outside Oman with the quantities I want? What are the controls for shipping my agents in the Gulf in large quantities? Do I face a problem that I ship perfumes from Oman to the Gulf countries through the two companies? Do they agree or not say (we do not ship perfumes)?

Shipping inside Amman is a fee for us. The connection is only by storing the products with the company, and as soon as the order is prepared, the site will automatically take it and ship it

The shipment comes from the Asyad company. We only, after requesting the website, send the product details to the Asyad company with all the information related to the customer. Of course, Asyad will contact you to take the product

Also, with regard to external shipping in the same way, and with regard to prices, it depends on your agreement with the Asyad company, but often their prices depend on weight

Is there a track for shipments, whether inside or outside Oman?

Yes, Asyad Company provides us with the shipment number and we show it to the customer so that he can track it on the Asyad website?

Do you add products or do you give instructions to us?

The first batch, we will put it , any other products in the future we will teach you the method

What is the function of the WhatsApp button on the site?

The button appears everywhere on the site. If someone want to inquire, then pressing the button will direct to conversation in WhatsApp

How are the discount codes organized? Will there be coupons on the site, and how can we manage the matter if we want to make discounts and offers on products?

Yes, the site works as a generator, and it also has a writer according to your desire for the code, and you can also make a discount in proportion or by the amount, and you can also make an expiry date for the code

Is the technical support specific to our inquiries as the owners of the project or to the customer about the products or the digital errors that we may encounter?

Technical support for digital errors only that may be directed in the future

About the package, does it include a website for customers and a program for the project owner?

Yes, a special program for a project owner to receive requests and receive notifications as well

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